Contact OurBus Charters
Whatever you need, there is a direct route to it below. If your group is travelling today, call us. That is always the fastest way to reach a person.
What do you need?
Planning a trip
Tell us the date, route and headcount and we will come back with a real, all-in price. No obligation.
You have a booking with us
Itinerary changes, pickup times, driver details, invoices and paperwork for a trip already reserved.
Travelling today
Your bus hasn't arrived, your plan has moved, or something has gone wrong on the road. Our dispatch team is on duty around the clock.
Operators and partners
You run a DOT-compliant fleet and want to work with us. Tell us where you operate and what you run.
Company Details
Ourbus Charters
66 Hudson Boulevard East, New York, NY 10001
This is our registered address. We are a distributed team and do not take visitors here, so please call or email and we will get straight to you.
Contact
Phone: 844-200-2364
Support: [email protected]
Sales: [email protected]
Phone hours: 8:00 am - 8:00 pm EST
Trip day support: 24/7
Credentials
Registered with the FMCSA. Every carrier we assign holds active operating authority and a minimum of $5 million in liability coverage. You can check any carrier's safety record free on the FMCSA SAFER database.
Where We Operate
We coordinate charter bus rentals across the United States and in Toronto, Canada. More than 40 metros have dedicated local coverage, including New York, Washington DC, Chicago and Los Angeles, and groups travelling anywhere else in the country are served through the same vetted operator network.
Common Questions
Call 646-392-7565. Our dispatch team is on duty around the clock and can reach the operator running your bus directly. Email is slower on the day, so please call if your group is already travelling.
Within 30 minutes during phone hours. Quote requests are usually fastest, because the quote form gives us what we need to price the trip. Anything about a booking already in place goes straight to the coordinator handling it.
Email [email protected] with the markets you serve, your fleet, and your USDOT number. We check federal operating authority, safety rating, insurance and driver standards before any operator joins.