Privacy Policy

This Privacy Policy applies to individuals who access or use the OurBus Charters website or services. OurBus Charters operates as a platform that helps coordinate charter transportation services with independent motor carriers. This Privacy Policy does not apply to motor carriers, drivers, or transportation companies (“Operators”) that provide transportation services arranged through OurBus Charters. These Operators are independent third parties and are subject to their own privacy practices.

This information helps us operate, improve, and secure our Services.

We use personal information to:

• Provide and coordinate charter transportation services
• Generate quotes, invoices, and booking confirmations
• Communicate with you about your booking or inquiry
• Facilitate coordination with third-party transportation Operators
• Provide customer support and account management
• Improve our website, Services, and operational performance
• Analyze usage patterns and optimize the user experience
• Send service-related communications such as trip updates
• Send marketing or promotional communications where permitted by law
• Prevent fraud, misuse, or security incidents
• Comply with legal, regulatory, and contractual obligations

You may opt out of promotional emails at any time by using the unsubscribe link in the email.

We may send SMS or text messages related to:

• Trip confirmations
• Trip updates or changes
• Service notifications
• Account or administrative communications

Message and data rates may apply depending on your mobile carrier. You may opt out of marketing text messages by replying STOP to any message you receive from us.

We use cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Analyze website traffic and performance
• Improve the overall user experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features of the Services.

We use analytics and website interaction tools (such as Google Analytics or similar technologies) to better understand how visitors use our website. These tools may collect technical information such as:

• IP addresses
• Device identifiers
• Browser information
• Pages visited
• Interaction patterns such as clicks, scrolling, and navigation

In some cases, we may also use session analytics tools that help us understand how users interact with the website in order to improve usability and performance.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide the Services
• Maintain business and accounting records
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer required, it may be securely deleted or anonymized.

Depending on applicable law, including certain U.S. state privacy laws, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain communications

Privacy requests may be submitted by contacting us at: [email protected].

We may retain certain information as required by law or for legitimate business purposes.

OurBus Charters operates in the United States.

If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using the Services, you consent to such transfers.

Our Services are not intended for individuals under the age of 15, and we do not knowingly collect personal information from individuals under 15. If we learn that personal information from a child under 15 has been collected, we will take appropriate steps to delete such information.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of any third-party websites they visit.

We may update this Privacy Policy from time to time.

When we do, we will revise the “Last Updated” date at the top of the policy.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our data practices, please contact:

OurBus Charters Operated by OurBus, Inc. and Rally Bus Corp. 79 Madison Avenue New York, NY 10016 United States Email: [email protected]